---
title: "Digital Product Setup Checklist: No Shipping, Delivery, Email, and Test Order"
description: "Use this digital product setup checklist to publish no-shipping products, delivery notes, buyer emails, test orders, support links, and related offers on 3DIMLI."
date: "2026-06-15T18:30:00+05:30"
language: "en-US"
canonical_url: "https://blog.3dimli.com/posts/492-digital-product-setup-checklist-no-shipping-delivery-email-test-order-3dimli"
md_url: "https://blog.3dimli.com/posts/492-digital-product-setup-checklist-no-shipping-delivery-email-test-order-3dimli.md"
source: "_posts/492-digital-product-setup-checklist-no-shipping-delivery-email-test-order-3dimli.md"
x_aeo_version: "1.0"
estimated_tokens: 1071
tags:
  - "digital product setup"
  - "no shipping"
  - "digital delivery"
  - "test order"
  - "3dimli"
---

# Digital Product Setup Checklist: No Shipping, Delivery, Email, and Test Order

A digital product does not need shipping.

But it still needs setup.

The buyer needs to know:

- what they are buying.
- how they get access.
- what file or link is included.
- what email they should expect.
- where to ask for help.
- whether a service or booking is included.

If any of this is unclear, the buyer feels risk.

## Quick answer

Before publishing a digital product, check:

- product type.
- title.
- included files or access.
- no-shipping expectation.
- delivery method.
- buyer email text.
- support path.
- license or usage rights.
- refund note.
- related product or booking.
- test order.

On [3DIMLI](https://www.3dimli.com), sellers can create digital products, software, games, video, audio, graphics, 3D models, AI models, ebooks, link products, and Booking products from one digital-first storefront.

## 1. Choose the right product type

Do not force every offer into one generic product type.

Different products need different details.

Examples:

- Software needs version, install notes, license, and support.
- 3D models need file format, textures, license, and preview images.
- Ebooks need format, language, pages, and update notes.
- Video products need access, length, and included files.
- Link products need destination clarity.
- Booking products need time, timezone, prep notes, and reschedule rules.

The [3DIMLI creating products overview](https://support.3dimli.com/creating-products/overview) explains the main product paths.

## 2. Remove shipping confusion

Digital buyers should not see shipping language.

Use clear text:

```text
This is a digital product. No physical item will be shipped.
```

Then explain delivery:

```text
After purchase, you get access to the download in your buyer account and order email.
```

For a link product:

```text
After purchase, you receive the private resource link.
```

For a booking:

```text
After purchase, you choose an open slot and receive confirmation details.
```

## 3. List what is included

Do not make buyers guess.

List:

- file count.
- file formats.
- language.
- software version.
- access link.
- session length.
- bonus files.
- update period.
- support window.

Example:

```text
Includes 1 PDF guide, 3 Google Sheets templates, 1 setup video, and 30 days of update access.
```

## 4. Add a buyer email expectation

The buyer should know what email they will receive.

Good text:

```text
Your order email includes the download access and support instructions.
```

For services:

```text
Your confirmation email explains what to prepare before the call.
```

For software:

```text
Your order email includes license and activation details where applicable.
```

Read: [Buyer email delivery and access checklist](/posts/424-buyer-email-delivery-access-checklist-digital-products-3dimli).

## 5. Add license or usage rights

Digital products are often licensed, not physically owned.

Explain:

- personal use.
- commercial use.
- client use.
- resale rules.
- editing rights.
- redistribution rules.

Keep it simple.

If you sell software or games, use clear license and activation notes.

Read: [Software product page checklist](/posts/377-software-product-page-checklist-license-support-updates).

## 6. Add support and refund clarity

Tell buyers:

- where to contact support.
- what details to include.
- normal response time.
- refund path.
- what cannot be refunded after access.

Do not hide support details.

Clear support reduces disputes.

Read: [FAQ and help hub for digital sellers](/posts/485-faq-help-hub-digital-sellers-ai-answers-3dimli).

## 7. Add one related next step

A digital product can connect to:

- a full bundle.
- a booking.
- a setup service.
- a free sample.
- a support guide.
- a product update page.

Example:

```text
If you want help using this template, book a 30-minute setup call.
```

That is a useful next step.

## 8. Place a test order

Before launch, test the buyer flow.

Check:

- product page.
- checkout.
- confirmation.
- email.
- download.
- link.
- booking slot.
- support contact.
- receipt wording.

Read: [Test order checklist for digital products and services](/posts/323-test-order-checklist-digital-products-services).

## Related 3DIMLI guides

- [Sell digital products without shipping settings](/posts/286-sell-digital-products-without-shipping-settings)
- [Digital product fulfillment checklist](/posts/366-digital-product-fulfillment-checklist-files-links-bookings-services)
- [Mixed order fulfillment checklist](/posts/431-mixed-order-fulfillment-checklist-downloads-bookings-services-3dimli)
- [Secure digital delivery checklist](/posts/496-secure-digital-delivery-checklist-files-links-licenses-3dimli)
- [Digital product customer experience](/posts/497-digital-product-customer-experience-page-delivery-support-3dimli)
- [Start selling on 3DIMLI](https://www.3dimli.com/register)

## FAQ

**Do digital products need shipping settings?**

No. Digital products should clearly state that no physical item is shipped.

**What should happen after purchase?**

The buyer should receive clear access, download, link, booking, or support instructions.

**Should I test every digital product?**

Yes. Test at least the first product in each product type and every high-value launch.

**Can I sell a digital product and a booking together?**

Yes. 3DIMLI supports products and Booking products in one storefront.
